• Please visit here for Wholesale Inquiries.
• Please visit here for Affiliate Inquiries
• Please contact [email protected] for Influencer/ other inquiries

Yes, Metrin does have an affiliate program. Joining our affiliate program offers you the opportunity to earn generous commissions while helping people achieve healthy, glowing, ageless skin. With over 90 years of proven results, our skincare system has enabled many affiliates to enjoy dependable long-term income through continuous repeat sales. Our program is user-friendly, providing intuitive tools and technology to help you maximize your earnings. Please visit our Affiliate page to learn more and join our program. 

Yes, Metrin does have a wholesale program. Join us to access exclusive wholesale pricing, dedicated support, convenient ordering options, and the opportunity to earn generous income. Please visit our Wholesale page to find out more.

To use PayPal Pay Later for installment payments, follow these steps:

• Step 1: Add the items you want to purchase to your cart on our store
• Step 2: Proceed to checkout and choose “PayPal” as your payment method.
• Step 3: If you already have a PayPal account, you can log in. If you don’t, you can sign up for one during the checkout process.
• Step 4: Once you’re logged in to PayPal, you will see the option to select “Pay Later” as your payment method.
• Step 5: Follow the on-screen instructions to complete your purchase and select the installment plan that works best for you. You’ll receive instant approval, and your order will be placed.

Please note Eligibility for PayPal Pay Later is determined by PayPal based on your creditworthiness and other factors. Not all purchases may be eligible for this payment option.

PayPal Pay Later is a convenient financing option that allows you to split your purchase into manageable installments. It allows you to shop now and pay later, giving you more flexibility with your payments. 

Yes, you can! We offer the option to pay for your purchases in installments through PayPal Pay Later.

For more information about PayPal’s policies, security, and any additional questions you may have, you can visit PayPal’s official website and review their comprehensive documentation or contact PayPal’s customer support directly.

Using PayPal on our website is designed to make your shopping experience convenient, secure, and hassle-free. If you have any specific inquiries or need assistance, please do not hesitate to reach out to our Client Team for personalized help.

While you can complete your purchase with PayPal on our website, transaction history and details are typically managed within your PayPal account. You can log in to your PayPal account to view and track your transactions.

When using PayPal on our website, you can pay with:

1. Your PayPal balance.
2. Linked bank accounts.
3. Credit cards (Visa, MasterCard, American Express, and more).
4. Debit cards.

 Yes, it is safe to use PayPal on our website. PayPal employs advanced encryption and security measures to protect your payment information. Additionally, PayPal offers buyer protection to safeguard your purchases. 

Checking out with PayPal is fast & easy. To use PayPal for payments on our website, follow these steps:

1. Add the desired items to your shopping cart
2. Proceed to the checkout page.
3. Select “PayPal” as your payment method.
4. You will be redirected to the PayPal website.
5. Log in to your PayPal account or choose the option to pay with a credit/debit card.
6. Confirm your payment details and complete the transaction.

PayPal is a trusted and widely used online payment platform that allows you to securely make payments for goods and services. Using PayPal on our website offers you a convenient and secure way to complete your transactions.

Registering your account is easy & convenient, simply visit: https://www.metrin.com/my-account/ (for customer in the US & Internationally) or https://www.metrin.ca/my-account/ (for customers in Canada) to register your account, or instead select ‘create an account’ when checking out.

Did you know you get 130 Metrin Rewards Points just by creating an account with us!

There are amazing benefits to registering an account with us (if you haven’t already).

Not only will your check out process be quicker, but you will automatically start earning Metrin Rewards Points once you create an account! You will 130 Rewards Points simply by registering your account and will earn additional product points with every purchase as well as by leaving product reviews. These points add up to fantastic savings on the skin care you love! For more information, please visit https://www.metrin.com/rewards. In addition, you can add your birthday to your account and get a special birthday gift from us on the big day!

Registering your account is easy & convenient, simply visit: https://www.metrin.com/my-account/ (for customer in the US & Internationally) or https://www.metrin.ca/my-account/ (for customers in Canada) to register your account, or instead select ‘create an account’ when checking out. 

The short answer is Yes, absolutely!

Metrin Skincare is considered great value for money. The retail price of the Metrin Skincare System for Her (Full-Size) is $179 which will typically last 4-6 months, which can work out to be less than $1 per day for all 5 steps used morning & night. 

Ounce per ounce, milliliter per milliliter, total amount of product per cost matters. The Metrin Skin Care System for Her (Full Size) has 5 products, 2 cleansers and 3 nourishing moisturizers and toner, that total 27.50 ounces (1.72 pounds) or 825 milliliters of total product – so that the skin care routine can be enjoyed up to 6 months, 2x daily. Its great value. Especially because its proven to work.

When checking out online at the ‘Shopping Cart’ or ‘Check Out’ pages, you will be able to see your points and their $ equivalent. You will be prompted to ‘apply your discount’. Simply press this and your maximum available rewards points will be applied to your order.

*Please note there is a maximum discount amount of 25% of your total purchase for points redemption.

In order to apply your coupon code to your online purchase, you will need to:
1) Copy the coupon code
2) Login to your account
– For Canadian orders, please login at wwww.metrin.ca
– For US orders, please login at www.metrin.com
– For International orders, please login in at www.metrin.com
3) Add the products to your cart
4) Go to ‘Check Out’ Page
5) Select ‘Click here to enter your code’
6) Paste or enter your coupon code and select ‘Apply Coupon’
7) Your coupon code should now be applied to your order. You can check this by reviewing your order details.

For topical applications through the use of properly formulated skin care products, the short answer is yes, it is safe! 

There are, however, legitimate concerns for both under (deficiency) and over (toxicity) consumption  of Vitamin A through foods and supplements. A balanced nutrition is important for all pregnancies, including the intake of Vitamin A. 

For topical applications on the skin using skin care products, it is safe to use during pregnancy.  Unlike the liver, the skin doesn’t have the enzymes necessary to convert Vitamin A for transport into the blood stream. That is, Retinyl Palmitate used in skin care products should not lead to excess Vitamin A in the body, making it safe to use while pregnant. 

In a day and age when anyone can say anything without accountability, its best to double check the source of information and cross reference to other reliable accredited sources of factual knowledge.

For more information, please read our blog post on Vitamin A & pregnancy

What is the best foundation or make up to use with the Metrin Skincare System?

While some of our Metrin customers have reported they stopped using their foundations since they started using Metrin Skincare, we understand that this isn’t an option for everyone.  We recommend using a mineral based make-up.

What exactly is mineral based make up? 

Mineral make up is composed of, finely crushed minerals, that does not get absorbed into your skin, but rather sits on top of your skin. And not just any minerals, but naturally derived ingredients that are good for your skin. It is hypoallergenic and non-comedogenic, meaning they don’t clog pores or cause breakouts and can be used on sensitive skin, acne prone skin, rosacea and eczema prone skin. Most mineral based foundations have a natural sunscreen as a main ingredient: Titanium Dioxide, Zinc Oxide or both. Suitable for all skin types, including those with sensitive skin or rosacea, these natural sunscreen ingredients (which also have anti-inflammatory properties and a calming effect on the skin). 

We recommend using mineral based foundations from Bare Minerals, Urban Decay, IT cosmetics and Clinique cosmetics along with the Metrin Skincare System. When applying foundations and make up, its very important to apply after using the Metrin Skincare System. This layering not only protects and nourishes your skin, but also aids in the smooth application and adhesion of your foundation and make up after the skin is properly cleansed. And of course, always remove your foundation and make up properly using the gentle yet powerful double cleanse method. Lastly, when applying any foundation or make up, keep your brushes and sponges and anything that touches your face, clean. Your skin will love you for it! 

For Affiliates (formerly independent distributors), it is easier than ever to drop ship to your customers!

Here’s how:

Step 1) Login into your own Metrin account as if you were placing an order for yourself. Please click here if you are unsure of how to log in.

Step 2) Select the products your customer has requested to purchase.

Step 3) When checking out, keep the billing address the same as the credit card you are using for payment but, change the shipping address to your customer’s desired shipping address.

Step 4) Pay for the order as normal. You will receive the order confirmation and invoice, while your customer will receive the packing slip only. It’s as simple as that! If you require further assistance, please open a support ticket, or contact Client Care directly at 1-888-263-8746.

Our Metrin Skincare System also comes in a convenient Travel-Size (74ml), which is perfect for travelling or on-the-go! 

• For Canadian customers, click here to shop our travel-size bottles
• For American & International customers, click here to shop our travel-size bottles

We also offer travel-friendly caps, which are designed to reduce leaks during air travel. They fit both the 74ml & 165ml bottles. 

• For Canadian customers, click here to shop our travel-friendly caps
• For American & International customers, click here to shop our travel-friendly caps

Pro Travel-Safety Tips

• Make sure your carry-on bag and the bottles inside are kept upright to keep air at the top of the bottles to minimize depressurized air from forcing product to escape.
• Additionally, our non-dispensing travel caps can prevent air and any liquid from escaping when the bottles happen to be under a change in air pressure.

Bon Voyage!

Oh no! You can’t login to your account. Don’t panic, there are a couple of different reasons why you might be stuck.

1- You are using the wrong site (we have different versions for different countries).

• For US & International orders, please visit www.metrin.com
• For Canadian orders, please visit www.metrin.ca

2- You might need to reset your password. 

If you can not login using your previous password and/or email address, you may need to reset your password. To reset your password, just click one of the following

You bet! You can purchase either bottles of the Accelerated Performance System (APS) individually: 

• Click here to shop #1 Revitalizing Glycolic Complex
• Click here to shop #2 Reactivating Serum

*Please note, we recommend using Revitalizing Glycolic Complex and  #2 Reactivating Serum together for best results.

There are 3 easy ways to track your order:

Option 1 – Through your Account: After placing your order, go into ‘My Account’ and then ‘Orders’. Select your recent order and under ‘Shipment Tracking Details’, simple click on the tracking number and you will be redirected to the shipping providers website and find your order’s tracking information.

Option 2 – Via Email: Once your order is ‘complete’, you will receive an email from us. On this email, scroll down to ‘Shipment Tracking Details’ and find your tracking number. Simply click on the tracking number, and you will be redirected to the shipping providers website and find your order’s tracking information.

Option 3 – Ask Client Care: If you have trouble using one of the options above, feel free to contact Client Care and we will be happy to assist

Do you want to leave a review about your favorite product?

1. Go to our website
2. If you have an account with us, login into your account
3. Go to ‘Shop’
4. Click on the product you would like to review
5. Click ‘Reviews’
6. Follow the prompts to add a review!

You can even be rewarded for leaving reviews! For detailed reviews (at least 3 sentences detailing why you love the product and how it makes you feel), you are eligible to review 130 Metrin Rewards Points!

For Canadian customers, please click here to start reviewing & earning.

For American & International customers, please click here to start reviewing & earning.

You bet! If you prefer to use pumps for your APS bottles, you can purchase them in a handy set of 2.

You can purchase the Metrin Renew Your Face Towel individually, in a pack of 7 or a pack of 14. Please click here to shop: https://metrin.com/product/new-metrin-renew-your-face-towel/

Instructions: 

1: Wash hands with #1 Deep Cleanser then pat dry. Please cleanser in palm, of hand and smooth onto face and neck. Gently remove with the Metrin Renew Your Face Towel dampened in lukewarm warm. Pat skin dry. Follow with #2 Lathering Cleanser

2: Place #2 Lathering Cleanser in palm of hand. Add water and work up a bubbling lather. Apply to face and neck. Do not massage. Gently remove cleanser with Metrin Renew Your Face Towel dampened in lukewarm water. Splash skin several times to remove all tracers of the cleanser. Pat dry. Follow with #3 Vita Conditioner.

Yes – your friend has 90 days before their coupon expires.  

Yes- your friend must spend a minimum of $85 to be eligible.  

When your friend places their first order, they simply enter their coupon code when checking out. 

Your friend(s) will receive an email with their coupon code once you send the offer. 

Oh no! If you have not received your store credit, your friend may have not placed their order yet or they may not be eligible. Please open a support ticket by clicking here or call us Toll-Free at 1-888-263-8746 for further details  

No – Refer a Friend is not the same or related to Metrin Rewards. However both lead to amazing savings! You can read more about Metrin Rewards here: https://metrin.com/my-account/points-and-rewards/ 

Yes – you need to spend at least $85 to be eligible. 

Your referral credit will be automatically applied to your next order and can be found in your Shopping Cart. 

To see your store credits, log into your account, hit ‘My Account’, and then ‘Referrals’. Or even easier, once logged in, simply click here.  

Share the Love: Share the Secret: Give 20, Get 20!  

Refer a Friend is our way to thank our customers and your friend(s) by helping you both save even more on your favorite Metrin Skincare Products! By referring your friends, they will receive $20 off their first order. To thank you for referring a new customer, you will also receive a $20 store credit!

Metrin’s original and best-selling product line is the Metrin Skincare System, formulated in 1932.

• Metrin Skincare System for Her
  • #1 Deep Cleanser
  • #2 Lathering Cleanser
  • #3 Vita Conditioner
  • #4 Protective Lotion
  • #5 Enriched Vita Conditioner
• Metrin Skincare System for Him
  • #1 Alpha Omega Cleanser
  • #2 Lathering Cleanser
  • #3 Vita Conditioner
  • #4 Protective Lotion

Metrin also sells the following products:

• Accelerated Performance System
  • #1 Revitalizing Glycolic Complex
  • #2 Reactivating Gel
• Metrin Renew Your Face Towel
• Pumps + Mister’s Kits for the Skincare Systems + Accerlated Performance System
• O & O Hair & Body Care range

Canada:

• Standard – Canada Post Expedited (2-7 business days)
• Express – Canada Post Xpresspost (2-5 business days)

USA:

• Standard – UPS Standard / Canada Post Expedited USA to AK, HI, and PO Boxes (5-7 business days)
• Express – Canada Post Xpresspost USA (3-5 business days)

Please note that the delivery dates above are estimates. You will receive a tracking number for your package 1-2 days after your order has been shipped, which will provide you a more accurate delivery date.

One of the benefits of Metrin’s Skincare System is that you can tailor your usage based on your skin’s needs. For example, if you have drier skin, you may need to use more of the moisturizers.

For most people, the Metrin Skincare System (Full Size) last 4-6 months and the Women’s Carry Size lasts 6-8 weeks.

When applying the Lathering Cleanser (step #2), it’s important to dilute the cleanser with water and rinse thoroughly.

About a dime-size amount is plenty, mixed with about 4x as much water.

We will fully refund the purchase price of the product (including taxes), but not shipping costs.

Metrin ships to Canada and the United States (48 contiguous states plus Alaska and Hawaii).

International orders may have additional fees applied to them by the receiving country’s (your country’s) customs agency. Unfortunately, we have nothing to do with these fees and are not able to estimate fees or determine whether or not there will be any.

To learn more about your country’s customs fees and any other import duties/taxes, we recommend contacting your country’s customs agency. We are not responsible for these customs fees and cannot reimburse customers for any additional fees charged by your customs agency.

All five steps work together with your skin’s natural processes while cleansing, nourishing, and protecting it. This is a comprehensive and complete Skincare System scientifically formulated and specifically designed to deliver healthy, glowing, ageless skin.

A full list of our proven ingredients can be found online at our website. Just click on the product in our store and choose the “ingredients” tab.

Metrin Reward Points expire within 2 years from the date they are earned. Lots of time to use your earned points! Points expire in the order they were earned.

There are 3 easy you can earn Metrin Rewards Points:  

• Registering an Account with us: Automatically earn 130 Reward Points simply by signing up! This is the easiest way to earn points.
• Product Reward Points. Anytime you place an order, you generate Reward Points. Each product we offer has a specific amount of points associated with it. For example, our best-selling Metrin Skincare System for Her Full-Size (165ml) earns you 130 points!  
• Review your Favorite Product(s): Leave a product review and earn 130 points! Please ensure your review includes at least three sentences detailing why you love the product and how your skin feels after using the product.